Cookies Policy

1. Intro

This Cookies Policy seeks to explain in a transparent and specific manner how we use the personal information we collect through your use of our website. It is in this spirit that this Cookies Policy details how, when and why we use cookies on our platform.

This website uses cookies not only in order to guarantee that we offer a unique and personalized search experience of your property, so that we can share with our technological partners aggregated data that allows us to improve, continuously and integrated our website and your browsing experience.

By continuing to explore the ITHLUX Website (at www.ithlux.com ) you expressly agree to our Cookies Policy.

2. What are Cookies?

Cookies are files that have small pieces of information that are stored and downloaded to your device whenever you visit a website (and usually have a unique identifier), so in the case of ITHLUX, they will be used whenever you visitwww.ithlux.com .com (hereinafter referred to as "Website" or "Platform").

Some of the Cookies will only be triggered if certain features are used, whereas ITHLUX may use other Cookies that will always be generated and used. In addition, ITHLUX and other external services may store permanent Cookies, which are stored at the browser level in your access equipment and are used whenever you re-visit the Website (and provided they are defined as necessary for correct use of the platform), as well as use Temporary Session Cookies that remain in your browser's Cookies file until you leave the Website.

You can find out more about which Cookies we use from the list below. ITHLUX undertakes to update this listing on a quarterly basis, so it may not reflect, at any time, the Cookies actually in use.

We may also use web beacons, tags or scripts on our Website or emails sent by ITHLUX, or ITHLUX Consultants, in order to better understand the usage patterns of our Platform and whose results may be reported based on third party services, both based on individual data, as aggregates.

For more information on Cookies you can consult two platforms that provide more detailed information about Cookies and that do not have any type of business or legal relationship with ITHLUX: http://www.allaboutcookies.org orhttps://www.aboutcookies.org .

3. Why Cookies?

The use of Cookies is something that is practically universal to all websites, in no way detracting from the devices (computers, tablets, mobile phones) in which they are stored and allowing a better experience of using the platforms themselves, both in terms of performance and in terms of navigation, since the contents made available will be more oriented to the real needs and expectations of the users.

Cookies thus allow the Website to memorize information about your visit, such as your preferred language, location, recurrence of your sessions, and other variables that we consider relevant to make your real estate search experience much more comfortable and efficient.

4. Cookies used

ITHLUX then details the Cookies used on our Website, as well as identifies which partner entities are authorized to place Cookies on our platform (explaining, individually, the added value of contemplating these partners in the our platform).

The ITHLUX Website, or emails sent by ITHLUX (or any of the Consultants) may contain links to other websites or applications, including our partners. If you access one of these links or applications, please be aware that their Cookies Policy is the sole responsibility of the entities that manage them. For this reason, please read the Cookies Policy for other platforms or applications before using them.

ITHLUX uses 4 types of Cookies in its Platform:

The. Strictly needed cookies

They allow you to browse the website and use most of the features available. Without these Cookies, the property search service on the platform may not be provided, or may not work properly.

ITHLUX uses these cookies for the following reasons:

Allow our servers to respond to certain actions on the Website, or simply allow our users to navigate the platform, since without these cookies, it would not work on your device.
Ensure a consistent user experience during your travel on the ITHLUX Website and that ITHLUX receives up-to-date and consistent information.
Contribute to better dynamic distribution at www.ithlux.com to ensure the best speed and performance while navigating the platform.
Ensure a consistent experience, even when ITHLUX promotes the implementation of improvements in the Website.
Cookie Name: Google Analytics
Responsible entity: Google Inc.
Reason for Cookie Usage: Session logging, page-to-page movement, and interaction with content for statistical purposes.
Cookie Name: ITHLUX
Responsible entity: ITHLUX
Reason for Cookie Use: Anonymous registration maintained during the session, from entering this site (websites) until it leaves, to memorize the preferences of the users.
Cookie Name: Cookie Consent
Responsible Entity: Silktide Ltd.
Reason for Cookie Usage: It records the user's consent to our cookie policy.

B. Performance Cookies

They are used anonymously for the purpose of creating and analyzing statistics in order to allow a continuous improvement of the Website and, in this way, an ever better use experience for those looking for a property to buy or lease.

ITHLUX uses these cookies for the following reasons:

For Analysis purposes: We use Google Analytics to better understand how customers are using the Platform to help with website performance and design management. Google will save this information, so you can view the Google Privacy Policy by going to google.com/intl/en/policies/privacy .

For Testing purposes: In order to test different combinations of product design, as well as improve the customer experience in researching your new home or place of business and the performance of the ITHLUX real estate portal.

Cookie Name: Google Analytics
Responsible entity: Google Inc.
Reason for Cookie Usage: Session logging, page-to-page movement, and interaction with content for statistical purposes.
Cookie Name: ITHLUX
Responsible entity: ITHLUX
Reason for Cookie Use: Anonymous registration maintained during the session, from entering this site (websites) until it leaves, to memorize the preferences of the users.

W. Feature or preference cookies

They save your preferences regarding your use of the website, so you do not need to reconfigure them whenever the platform is visited from the same device.

ITHLUX uses these cookies for the following reasons:

Keep Website settings, such as your language preference
Facilitate the use of the platform, for example, by pre-filling certain fields, based on previous navigation
Detect whether a particular functionality has already been used or not (avoid, for example, that the same contact form is populated by the same user)
Satisfy a request from the user, such as submitting a comment.
Customize the browsing experience on www.ithlux.com with relevant highlights, defined based on your previous searches, views, and contacts
Cookie Name: Google Translate
Responsible entity: Google Inc.
Reason for Cookie Usage: Registration of the language chosen by the user to provide the automatic translation service during navigation.
Cookie Name: Google Maps
Responsible entity: Google Inc.
Cookie usage reason: Collects anonymous information about interaction with the map for statistical purposes. (Used by Google only)

d. Third-party or advertising cookies

Measure application success and third-party advertising effectiveness. They can also be used to customize a particular functionality with user data.

They direct advertising according to the interests of each user, in order to direct the advertising campaigns taking into account the tastes of the users, and also limit the number of times each ad is seen, helping to measure the effectiveness of advertising and the success of the organization of the Website.

Cookie Name: AddThis
Responsible Entity: AddThis Inc.
Reason for Cookie Use: Session registration and interaction with content for statistical purposes and the provision of sharing mechanisms in social networks.
Cookie Name: Hotjar
Responsible Party : Hotjar Ltd.
Reason for Cookie Use: Record navigation and interaction with content between multiple pages during navigation for statistical purposes and behavioral analysis.
Cookie Name: Facebook
Responsible Entity: Facebook Inc.
Reason for Cookie Use: Activity logging and interaction with Facebook content, for behavior analysis, ad interactions, and for statistical purposes (used only by Facebook).
Cookie Name: Doubleclick
Responsible entity: Google Inc.
Cookie Usage Reason: Records user actions after interacting with ads for the purpose of measuring and adjusting advertising effectiveness (used only by Google)
Cookie Name: Youtube
Responsible entity: Google Inc.
Cookie Usage Reason: Collects anonymous session information and interaction with the videos for statistical purposes and activity log with any ads on the content. (used only by Google)

The first three categories of Cookies (strictly necessary, performance and functionality or preference) are fundamental to maintaining the efficiency, effectiveness and ease of use of the Platform, as well as to ensure an immersive and coherent experience, so we do not allow that they are deactivated autonomously.

The ITHLUX website also uses features that are fully managed by third parties, external to ITHLUX, such as the "Sharing" button, or Facebook's "Like Page" button. These features can collect the user IP, the pages visited in the Platform and generate a Cookie, so that the functionality has the expected behavior. The interaction of users with these tools is exclusively regulated by the Privacy Policy of the respective entities.

The main advertising and media partners that can put Cookies on your computer when visiting the ITHLUX Platform are listed below, with links to their websites, where you can consult their Privacy Policy and information on the control of Cookies and choose to delete them.

Partner Name: Google Inc.
Reason of the partner: The Cookies report, mainly, but not exclusively, the analysis of the traffic dynamics, in order to allow the anonymised characterization of usage profiles based on the location, origin and destination of the users, as well as to display maps associated with real estate, or ensure that the content is presented in the most relevant language for the user's geographic location.
Privacy Policy on partner website: Open
Partner Name: Addthis Inc.
Reason for the partner: Registration of session and interaction with contents for statistical purposes and provision of sharing mechanisms in social networks.
Privacy Policy on partner website: Open
Name of Partner: Hotjar Ltd
Reason for partner: Pages during navigation for statistical effects and behavioral analysis.
Privacy Policy on partner website: Open
Partner Name: Facebook Inc.
Reason for the partner: Register activity and interaction with Facebook content, for behavior analysis, ad interactions and for statistical purposes (used only by Facebook).
Privacy Policy on partner website: Open
Partner Name: Silktide Ltd.
Reason for the partner: It registers the consent of the user to our policy of cookies.
Privacy Policy on partner website: Open

You can check and manage your advertising cookies at any time by visiting: http://www.youronlinechoices.com/your-ad-choices .

5. Cookies Management

Users can always configure their devices and the browsers they use to accept all or some Cookies, to notify them whenever a Cookie is issued, or to never receive Cookies. So that you can simply and intuitively manage your cookies from your browser you can use one of the links below:

For more information on "Private Browsing" and Cookies management in the Firefox browser , click here
For more information on "Incognito Navigation" and Cookies management in Chrome browser , click here
For more information on "Private Browsing" and Cookies management from the Internet Explorer browser , click here
For more information on "Private Browsing" and Cookies management from the Safari browser , click here
For more information on "Private Browsing" and Cookies management in the Opera browser , click here

If you prefer to restrict, block or delete Cookies that ITHLUX uses on your Platform, you will automatically consider this Website as an "unreliable" entity, so a significant portion of the features available may not have the expected behavior.